First Set of Class Notes

-UX/UI = User Experience/User Interface
-Governance = the act of maintaining charge of multiple aspects of a society, project, etc.
-Extrapolation = extending the application of a pre-established concept to unknown situations
-Agile = continuously testing the product throughout the development process
-Scrum = a project management concept that involves goal-oriented teamwork
-Pain Points = specific problems that consumers of a product may have
-Kanban Method = a methodology that assists in visually managing workflow
-Bias = internal prejudices; types include confirmation bias, authority bias, information bias, the bandwagon effect, not-invented-here bias, naming convention bias, imagery bias, accessibility bias, etc.
-Persona = also known as Actor or Avatar; a character that represents the summation of a product’s demographic, used to test aspects of the product without having to interview multitudes of people
-Goal-Directed Design = a methodology that involves questioning what the user’s goal is in using the product
-Scenario = the situation given for an Actor
-Opportunities = what you’ve learned/outcomes/the opportunity to improve
-Touchpoint -= interacting with the customer/promoting the brand
-B to C = Business to Consumer
-B to B = Business to Business
-P to P = Person to Person